At Elena Hospitality, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services in Online Travel Agencies, Language Translation, Event Planning, and Tourism & Destination. By accessing our website and services, you agree to the practices described in this policy.
Information We Collect
We may collect personal information such as your name, contact details, booking preferences, language service requests, and event-related information when you interact with our services. We also gather non-personal data such as browser type, device information, and general website usage to improve your experience.
How We Use Your Information
Your information is used to provide and enhance our services, including travel arrangements, translation support, event planning, and destination experiences. We may also use your data to personalize offers, respond to inquiries, send service updates, and improve the quality of our hospitality services.
Sharing of Information
Elena Hospitality does not sell or rent your personal data. Information may only be shared with trusted third-party partners who help us deliver our services (such as travel providers, event partners, or translation professionals), and only to the extent necessary.
Data Protection
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. While we take all reasonable steps to secure your data, no online method can be guaranteed to be 100% secure.
Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance your browsing experience, analyze site usage, and improve our services. You can disable cookies in your browser settings, but this may affect the functionality of our site.
Your Privacy Choices and Opt-Out Instructions
You may choose to opt out of receiving promotional communications at any time by following the unsubscribe link in our emails or by contacting us directly. You may also request to update, correct, or delete your personal information by reaching out to our support team at [email protected].
Retention of Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the retention period expires, we securely delete or anonymize your data.
Updates to This Policy
Elena Hospitality may update this Privacy Policy from time to time to reflect changes in our services, operations, or legal requirements. We encourage you to review this page periodically to stay informed.
Contact Us
If you have any questions, concerns, or opt-out requests regarding this Privacy Policy, please contact us at [email protected].