Welcome to Elena Hospitality. By accessing or using our services in Online Travel Agencies, Language Translation, Event Planning, and Tourism & Destination, you agree to comply with the following Terms and Conditions. Please read them carefully.
Use of Services
Our services are provided for personal and business use related to travel, translation, event planning, and destination experiences. You agree not to misuse our services in any way that could harm our operations or disrupt other users.
Bookings and Reservations
When making bookings through Elena Hospitality, you are responsible for providing accurate information. All reservations and service requests are subject to availability and confirmation.
Payments
Payments for services must be made in accordance with the instructions provided at the time of booking or service request. Any additional costs related to third-party providers may be communicated separately.
Cancellations and Modifications
If you need to cancel or modify a booking, you must notify us as early as possible. Specific cancellation rules may apply depending on the service, and in some cases, third-party terms may apply.
Third-Party Services
Some of our services may rely on third-party providers, including travel operators, event venues, or translators. Elena Hospitality is not responsible for the actions, omissions, or performance of these third parties but ensures reasonable efforts to work with reliable partners.
Intellectual Property
All content, branding, and materials on our website and services are the property of Elena Hospitality. You may not reproduce, distribute, or use our content for commercial purposes without prior written consent.
Limitation of Liability
While we strive to provide high-quality services, Elena Hospitality is not liable for losses or damages resulting from unforeseen circumstances, third-party actions, or events beyond our control.
Changes to Terms
Elena Hospitality reserves the right to update or modify these Terms and Conditions at any time. Continued use of our services following changes means you accept the revised terms.
Contact Us
If you have any questions regarding these Terms and Conditions, please contact us at [email protected].